Privacy Policy

1. Introduction

Goodich Hardware respects your privacy rights. This policy outlines how we collect, use, and protect your personal information when you:

• Visit our website www.goodich-hardware.com,
• Purchase our products/services, or
• Interact with our authorized representatives.

By using our services, you consent to the practices described herein. If you disagree, please discontinue use immediately.

Important Notice:

• The Website is intended only for users aged 18+ and accessible within permitted jurisdictions.
• We do not knowingly collect data from minors under 18.

2. Information We Collect

A. Personal Information

We collect the following when you engage with us:

• Identifiers: Name, email, phone, shipping/billing address, account credentials.
• Transaction Data: Order history, payment details (e.g., credit card/PayPal), delivery information.
• Digital Footprints: IP address, device ID, browser type, browsing history (via cookies and similar technologies).
• User Content: Communications via email/chat, product reviews, survey responses.

B. Non-Personal Information

Aggregated data (e.g., purchase trends, page views) that cannot identify you individually.

C. Sources of Collection

• Directly from you (e.g., account registration).
• Automatically via website tracking tools.
• Third parties (e.g., payment processors, analytics providers like Google).

Sensitive Data Exclusion: We never request government IDs, health data, racial/ethnic information, or precise geolocation.

3. How We Use Your Information

Your data enables us to:

• Process orders, payments, and returns.
• Personalize your shopping experience.
• Send marketing communications (opt-out available).
• Prevent fraud and enhance website security.
• Comply with legal obligations.

4. Information Sharing

We disclose data only under these circumstances:

• Service Providers: Partners handling payments, shipping, IT support, and marketing (bound by strict confidentiality agreements).
• Legal Compliance: To respond to court orders, fraud investigations, or business transfers (e.g., mergers).
• Third-Party Advertising: With platforms like Google/Facebook for targeted ads (opt-out instructions in Section 6).

No Sale of Data: Goodich does not sell personal information for monetary gain.

5. Your Privacy Rights

Depending on your location, you may:

• Access, correct, or delete your personal data.
• Opt out of targeted advertising.
• Withdraw consent for marketing communications.

To exercise rights:

• Submit a request via Data Subject Access Form
• Email: info@goodich-hardware.com
• Call: +86-15618525178
  Response within 30 days; verification required.

6. Cookies & Tracking Technologies

We use cookies to:

• Remember cart items and login sessions.
• Analyze traffic via tools like Google Analytics.
• Deliver interest-based ads

Manage Preferences: Adjust browser settings or use our cookie consent banner.

7. International Data Transfers

Data is processed primarily in China. By using our services, you consent to cross-border transfers where applicable laws may differ.

8. Security & Retention

• Security: SSL encryption, firewalls, and access controls protect your data (though no online system is 100% secure).
• Retention: Data is kept only as long as necessary (e.g., order history for tax compliance).

9. Policy Updates

Changes will be posted here with a revised “Last Updated” date. Continued use constitutes acceptance.

10. Contact Us

For privacy concerns or rights requests:

• Email: info@goodich-hardware.com
• Phone: +86-15618525178 (Mon-Fri, 9 AM–6 PM GMT+8)
• Mail: Goodich Privacy Office, 123 Innovation Plaza, Shenzhen, China 518000